Returns & Exchanges
Information on returns and exchanges
Looking to make a return or exchange?
Something not quite right? All good; we’ve got you covered with two different options: You can exchange or return your products. We offer a free exchange within 30 days of delivery. We will provide you with a prepaid shipping label for your return du
Exchange for a product that is currently out of stock?
Unfortunately, you cannot exchange to a product/size that is out of stock. Instead, return your product and order later when we have your size back in stock. When you return, you are asked how you would you like to get your refund. You have two optio
How can I download a new return label if the original is unreadable?
In the event your return barcode is unreadable, please contact our support team. We will email you a new return label and any necessary documentation, like a commercial invoice, to ensure the process is seamless. Once received, use this to send your
How long does a refund take?
If you're receiving a refund to your credit or debit card, it can take up to 5-10 business days to appear on your account. And if you're getting a refund via PayPal, it can take up to 30 days for processing. If you don't see it in your bank account w