Orders, gift cards, payment choices
Information about ordering from us.
Can I make changes to my order?
Unfortunately, we cannot make changes to your order, except to update the shipping address or cancel the entire order.
What if my size is out of stock?
We try our best to keep everything in stock but sometimes the demand is so high that we do not have all sizes available, sorry. Let us notify you when we restock:. Often, you will see that some sizes are available for backorder - it means that we are
What payment types can I use?
We accept all major credit and debit cards, as well as PayPal, Shop Pay, and Google Pay.Available payment options for your country will be shown at checkout. We’re proud to support most local payment methods worldwide, so you can pay safely and easil
Do you have gift cards?
Yes, we offer gift cards, that are valid for 12 months. Unfortunately it is not possible to exchange a gift card for cash. Read the extensive Q&A on our GIFT CARD page.
How do I apply a gift card or discount code?
At checkout, you’ll find the “Gift card or discount code” field on the right side of the page.Enter your code there and hit apply — done!. At the top of the checkout page (under Order Summary), tap “Use gift card or discount code” and enter your code
How can I apply for a new discount if the previous code expired?
If you have an expired discount code and need a new one due to an issue with a failed order, reach out to [email protected]. We may issue a new discount code to facilitate the reorder of the item you intended to purchase.