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Orders & Payment

Information about ordering from us.

Changes & cancellations

We can make changes on your behalf as long as it hasn't been shipped yet or is already being processed for shipping: Send us a message and let us know what you need to make a change to your order, e.g., how to update the shipping address or change t

My size is out of stock

We try our best to keep everything in stock but sometimes the demand is so high that we do not have all sizes available, sorry. Let us notify you when we restock:. Often, you will see that some sizes are available for backorder - it means that we are

Payment types

We accept the most common credit and debit cards as well as PayPal, Shop Pay and Google Pay.

Gift cards

Yes, we offer gift cards. Find them right here. Gift cards are valid for 12 months. No, it is not possible to exchange a gift card for cash.

How to apply a gift card or discount code

On the checkout page, you will find the 'Gift card or discount code' section on the right. Type in your code, and voilà!. You will find the section on top of the checkout page (Order summary). Click on "Use gift card or discount code" and input your

Duties & taxes

We ship from the EU (Finland), so for shipments delivered outside the EU you may need to pay the customs fees and your local VAT before receiving your order. → We at VIBAe are not covering those, although your order may qualify for free shipping!. Th