I haven't gotten my order or shipping confirmation yetUpdated a day ago
Order confirmation
Right after placing an order, you’ll receive an order confirmation from [email protected].
If you don’t see it in your inbox, please also check your promotions, junk, or spam folders — sometimes the email ends up there.
Mark us as SAFE, so you won’t miss any future updates from us.
If your order includes an item on backorder, your order summary will show the text “Backorder product” along with the estimated shipping date.
Shipping confirmation
You’ll receive a separate shipping confirmation email once your order has left our warehouse.
If you haven’t received it yet, please check your order confirmation to see if any of your items were on backorder. We are only able to ship orders once all items are available.
Would you prefer to get the available items sooner?
Place a separate order for the product that is currently on backorder.
Can’t find the email? No worries — just reach out to us for assistance.
By using the same email address you provided when placing your order, you might find the information you need already included in our automated response.